Reference

Terms Conditions That Govern Your Account

Every account on rbtb77 operates under these terms — covering how you register, how your wallet connects, and what we expect from both sides. Access is available where local law and eligible regions permit, so read through before you start.

Account eligibility appliesDANA, OVO, GoPay wallet use coveredJurisdiction-dependent accessFair use policy in effectContact us for any dispute
rbtb77 Terms Conditions That Govern Your Account
HOW WE HANDLE YOUR DATA

Account Security and Data Practices

We hold your account data only as long as it is needed for the purpose it was collected — transaction records are kept in line with standard financial retention periods, and you can request a summary of what we hold at any time. Account security relies on the OTP flow tied to your registered mobile number; if you suspect unauthorised access, contact support immediately and we will lock the account while we investigate.

Data Retention

We keep transaction and account records for the period required by applicable standards. Once that period passes, data is deleted or anonymised — not held indefinitely.

Cookie Use

Cookies on rbtb77 handle session state and basic analytics. You can adjust cookie preferences through your browser settings; blocking session cookies will affect login functionality.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. Never share your OTP with anyone — our team will never ask for it.

Data Requests

To request a copy of your account data or ask us to correct a record, contact support with your account ID. We process these requests in line with applicable data handling standards.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If a clause is unclear or you want to raise a concern about how these terms apply to your account, our support team handles policy queries directly. Players in Bandung and across Indonesia can reach us through the channels below — we aim to respond to policy questions with a clear, specific answer rather than a form reply.

Live Chat Open the chat widget from your account dashboard. Policy and account queries are handled by the same team — no separate queue for terms questions.
Email Support Send your query to our support address listed in your account settings. Include your account ID so we can pull up your record without back-and-forth.
Help Centre Our help centre covers the most common terms questions — account eligibility, wallet linking rules, and what triggers a review. Check there first for a quick answer.

Common Questions About These Terms

These are the questions we get most often about how our terms work in practice — covering account access, wallet rules, data handling, and what to do if something goes wrong.

We update these terms when our services change. We post the revised version on this page and note the update date. Continuing to use your account after an update means you accept the new terms.

Accounts found in breach — including credential sharing or balance manipulation — may be suspended. We review each case and will contact you via your registered email if action is taken.

Your wallet provider's own terms apply alongside ours when you deposit or withdraw. We cover the rbtb77 side of the transaction; your wallet app governs its own processing and any fees it charges.

Access depends on local law and eligible regions. We do not extend services where they are not lawfully available. If access is restricted in your area, the platform will indicate this at login.

Contact support with your account ID and request a data summary. We process these requests in line with applicable data handling standards and will respond with what we hold.

Raise it through live chat or email support, referencing the specific clause and your account ID. Our team will review the application of the term and respond with a clear explanation.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.