What We Collect and Why We Use It
When you create an account with us, we collect the information you provide directly — your name, email address, and the mobile number linked to your DANA, OVO, or GoPay wallet. We also log transactional data each time a deposit or withdrawal is processed through those
-
1
e-wallets, because accurate records protect both sides of every transaction. Device data — your browser type, IP address, and session timestamps — is gathered automatically to detect unusual login patterns and keep your account secure. We do not collect data beyond what is necessary to run
-
2
your account, verify your identity for payment processing, and respond to your support requests. Data shared with payment processors like DANA, OVO, and GoPay is limited to what those providers need to complete your transaction. We do not sell, rent, or trade your personal information to
-
3
advertisers or unrelated third parties. Retention periods vary by data type: account profile data is held while your account remains active, and payment records are kept as long as required by applicable financial regulations. You can request a copy of your data or ask us to
-
4
delete it at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.