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How rbtb77 Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit, or contact our support team — and how we keep it secure.

Account data protectedDANA, OVO, GoPay payment data securedNo data sold to third partiesYour right to request deletionClear cookie controls
rbtb77 How rbtb77 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct, or delete the personal data we hold on your account, our support team is the fastest path to getting that done. Send a clear request through any of the channels below, and we will confirm receipt and respond with the next steps. Response times depend on the nature of your request, but we prioritise data access and deletion queries.

Live Chat Support Open the chat widget inside your account dashboard. Describe your data request clearly and a support agent will pick it up and guide you through the process.
Email Privacy Request Send your request to our support email with your registered account name and the specific data action you need — access, correction, or deletion.
Account Settings Path Some data updates, like your linked e-wallet number for DANA, OVO, or GoPay, can be changed directly inside your account settings without contacting support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Every layer of how we handle account data is built to limit exposure and give you control. From the moment your DANA, OVO, or GoPay deposit clears to the day you request account closure, your data follows a consistent set of internal handling rules. We do not make exceptions for marketing convenience or third-party data sharing.

Encryption in Transit and at Rest

All data transferred between your device and our servers uses SSL encryption. Stored account records, including your payment history, are encrypted at rest to prevent unauthorised access.

Cookie Use and Your Controls

We use session cookies to keep you logged in and analytics cookies to understand how the account dashboard is used. You can adjust cookie preferences through your browser settings at any time.

Data Retention and Deletion

Active account data is retained while your account is open. When you request deletion, we remove profile data from live systems and flag payment records for archiving per applicable financial rules.

Who Has Access to Your Data

Internal access to your personal data is restricted to the teams that need it — account verification, payment processing, and support. Payment data shared with DANA, OVO, GoPay stays within those processors only.

Questions About Your Privacy on rbtb77

These are the data and privacy questions we hear most often from account holders in Indonesia. If your question is not covered here, reach out through live chat or email and we will respond with a straight answer.

We collect your name, email, mobile number, and the e-wallet details you link for DANA, OVO, or GoPay deposits. Device and session data is also logged automatically for security.

We share payment data only with the processors needed to complete your transaction — DANA, OVO, GoPay. We do not sell or share your data with advertisers or unrelated external companies.

Submit a data access request through live chat or our support email, quoting your registered account name. We will confirm receipt and send your data summary within a reasonable timeframe.

Yes. Send a deletion request through support. We remove your profile from live systems promptly. Payment records may be retained in archived form as required by applicable financial regulations.

We use session cookies for account login and analytics cookies to improve the dashboard experience. You can block or clear cookies at any time through your browser settings without losing account access.

We keep transaction logs — amounts, timestamps, wallet type — for your own account history and for financial record requirements. We do not store your full wallet PIN or authentication credentials.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.